At VertexStats, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform and services.

1. Information We Collect

We collect information in the following ways:

Account Information

When you register for an account, we collect your name, email address, and password. This information is necessary to create and manage your account.

Analytics Data

When you use our analytics platform, we collect and process data that you provide or integrate from your applications. This may include user behavior data, event tracking information, and other metrics you choose to analyze through our platform.

Contact Information

When you contact us through our website forms, we collect your name, email address, company information, and any messages you send to us.

Usage Information

We automatically collect information about how you interact with our platform, including pages visited, features used, and technical information about your device and browser.

2. How We Process Your Data

We use your information to:

• Provide, maintain, and improve our analytics platform and services
• Create and manage your account
• Communicate with you about our services, including responding to your inquiries
• Send you important updates about our platform, security alerts, and service notifications
• Analyze platform usage to improve user experience and develop new features
• Ensure the security and integrity of our platform
• Comply with legal obligations

3. Third-Party Service Providers

We work with trusted third-party service providers to help us deliver our services. These providers may include:

• Cloud infrastructure and hosting services
• Email delivery and communications
• Payment processing (when applicable)
• Analytics and performance monitoring
• Security and fraud prevention

These third parties are contractually obligated to protect your data and use it only for the purposes we specify.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. Analytics data you upload to our platform is retained according to your account settings and plan limitations. You can request deletion of your data at any time.

5. Your Data Rights

You have the following rights regarding your data:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Export: Download your analytics data in a portable format
• Objection: Object to certain types of data processing

Your analytics data belongs to you. We do not sell or share your analytics data with third parties for their marketing purposes.

6. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication, regular security audits, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date.

8. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

Email: nitesh@vertexstats.com